![]() ![]() ![]() Linking images to StoryTeller reports.Possibility to Preview email, prior to sending it.Plain text does not have a direct link button, because you need to send email as HTML to have the link included.The following options are available on the email setup page: There is an option for HTML formatting of emails in Event server and HTML support for styling, such as adding images or logos, to have a customised look and feel of email messages. Note: if the Event Email is set up to send one email with all respondents to the recipient and the Event email contains more than 50 respondents the respondent information will not be inserted in the email body, instead it will be inserted in a text file which will be attached to the email. Our recommendation is to exclude the personal identifiable information in this, but to redirect the report user to the dashboard to retrieve this information there. Please be aware that these emails are unencrypted. The Header and Footer will be the same in all emails but the Respondent details will change based on which respondents that triggers the conditions for the event. In the example email below the blue part is the Header, the green part the Respondent details and the red part the Footer. When creating the templates the desired variables are added to the Respondent details part and when the Event email is being sent out the variables will be replaced with the actual responses. The Header and footer is normal text while the Respondent details are values from the data. Name the template and define the following: To create a new template click “New template” and a popup window appears. In the tab the already created templates are shown in a list from which they can be deleted or edited. The Mail templates are created in the Mail template tab (see the image below). Please be aware that we will soon remove this page. Modified on: Mon, 18 Apr, 2022 at 12:44 PMįorsta Visualization articles are now available from a new location ![]() #Plain text editor zendesk how to#Solution home CREATING A PROJECT Server events How to set up the email template for the respondent level server event? ![]()
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